Return & Refund Policy

Overview

Delta Nanban strives to provide quality digital services and customer satisfaction. This Return & Refund Policy explains the conditions under which refunds, cancellations, or returns may be processed.

Service Cancellation

• Users may request cancellation before the service is fully processed.
• Cancellation requests after service completion may not be eligible for refunds.
• Appointment or booking cancellations may depend on vendor/service provider rules.

Refund Eligibility

Refunds may be approved under the following conditions:

• Duplicate payment transactions
• Technical errors during payment processing
• Service not delivered due to verified platform issues
• Approved cancellation requests within eligible timelines

Non-Refundable Services

• Completed digital services
• Subscription or promotional plans already activated
• User errors during booking or payment submission
• Services violated under Terms & Conditions

Refund Processing Time

Approved refunds are generally processed within 5 to 10 business days depending on the payment gateway, bank, or financial institution.

How to Request a Refund

To request a refund or cancellation, users may contact our support team with payment details, booking information, and reason for the request.

Changes to This Policy

Delta Nanban reserves the right to modify or update this Return & Refund Policy at any time.

Contact Information